Delivery Information
What is the delivery time?

Delivery time can vary a lot per country, but typically is about 3-14 days.

What are the shipping options?

We have made a custom option that is a mix between express and economy delivery, this provides a good price and a fast delivery.

How much does shipping cost?

Shipping costs depend on your destination and the quantity/weight of goods you are buying. We can ship any quantity of goods to any destination! CheapJim ships to every country - simply set any delivery address in the one-page checkout to get a shipping quote instantly. You will be surprised by how cheap it is.

All our shipping fees are calculated automatically according to either the actual kg weight of the goods or the goods' dimensions, plus the delivery location.
Actual weight versus dimensional weight: The Air Waybill (formal shipping document) that accompanies your goods may show a kg weight that is less than the shipping band that you paid for. This happens when the item is light but bulky, so the shipping band is calculated by dimensions, not actual weight..
The prices depend on the different rates of the shipping companies and are subject to change without notice. We're constantly working on lowering the shipping prices for you though!.
All orders must be fully paid in advance, including shipping. Shipping charges are not refundable except in cases of failed delivery.
If a delivery is confirmed lost, stolen, or damaged before receipt, we will work with the courier directly to obtain information, and arrange a credit refund or re-delivery at no further expense to you.
Returns and Refunds

All our products come with a 12 month warranty.
Fewer than 1% of all CheapJim shipped products are subject to any warranty or quality issue.
In the unlikely event there is a quality defect that causes the device to be unacceptable for sale or unusable during the 12 months after dispatch from our warehouse, we will accept a return. When we receive the goods back in China we will either repair the item, or offer full credit towards ordering a replacement.
If you experience any problem with a product bought from CheapJim, contact us first and we will do our best to advise you. Any returns must be discussed with CheapJim Customer Support in advance, and authorized so they are sent with the correct paperwork.
Read The Small Print!

Read the item description carefully! We will ship you whatever you order. Although we do assist you by manually checking all orders to screen possible region / compatibility inconsistencies, we do not accept returns of healthy products which were simply mis-ordered by you. If you are in an NTSC video color region, don't order PAL products for your market. Check if your country's networks will match the GSM frequency bands of Cell Phones you are ordering. Check if your locality has free DVB-T broadcasts before buying DVB-T digital TV receivers. If the driver's seat is on the left, don't order left side passenger sun visor Car DVD Monitors! Duh!
Additionally, there are some (cool) types of gadgets including for example (but not limited to) wireless signal booster, high powered lasers, and could-be-considered-medical products like e-cigarettes, that are not legal (booo!) to import into certain countries. As the buyer / importer it is entirely your responsibility to find out in advance of placing your order whether your ordered items are subject to import restrictions. CheapJim will ship you whatever you order, so we do not accept liability in the case of failed delivery of goods, where they have failed to clear your country's local Customs - either in cases where the goods are turned back, or in cases where the goods are seized. In addition CheapJim is not responsible for informing you of possible import restriction issues before or after purchase.
We will not be responsible for any damage that may be caused on your computer, console, or other hardware / software during / related to installation of any of our products. We not be liable for any damage or personal loss due to incorrect installation of our products.
Delivery time: If there is a possible delay due to the warehouse being out of stock, we'll contact you by email to discuss sending out your order in separate shipments, changing products, or other options. Larger orders that exceed our stock may take up to 1 week longer to send out, as we have to order from the factory. In such cases we will contact you about any delay.